Frequently Asked Questions
Everything you need to know about our premium seasonings and snacks.
What is the shelf life of Furikake products?
Most of our seasoning blends have a shelf life of 12 to 18 months. We recommend storing them in a cool, dry place away from direct sunlight to maintain maximum freshness and crunch.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are your products gluten-free or vegan?
Many of our blends are naturally vegan and gluten-free. However, some traditional recipes contain soy sauce (wheat) or dried fish. Please check the ingredient list on each product page for specific dietary information.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact our support team within 7 days for a replacement or refund.
How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress.
Are your ingredients sustainably sourced?
We take pride in sourcing our seaweed and seafood components from sustainable fisheries that adhere to strict environmental standards to ensure the health of our oceans.