Returns & Exchanges

Due to the perishable nature of our food products, Furikake only accepts returns or exchanges for items that arrive damaged, defective, or incorrect. Please contact our support team within 7 days of delivery to ensure a fresh experience with every order.

Return Process

• 1.
  Check Eligibility

  Ensure your item is unopened, in its original packaging, and was received within the last 7 days.

• 2.
  Submit a Request

  Email our support team with your order number and clear photos of the damaged or incorrect seasoning packets.

• 3.
  Receive Approval

  Our quality control team will review your claim within 48 hours and provide a return authorization code if applicable.

• 4.
  Refund or Replacement

  Once approved, we will either ship a fresh replacement immediately or issue a full refund to your original payment method.